IMPLEMENTATION OF SAFETY AND SECURITY IN BUSINESS TOURISM TRANSPORTATION
DOI:
https://doi.org/10.33649/iconmths.v2i1.845Keywords:
security, safety, transportation and tourismAbstract
This study examines safety and comfort in the tourism transportation business. The purpose of this paper is to describe safety and security in the tourism transportation business, including fleet conditions, driver behavior, and company management systems. This study also aims to formulate strategies to improve safety and security, thereby ensuring tourists feel more protected and enhancing their experience. The research method used is descriptive qualitative. Data were obtained through direct observation of tourism transportation services, interviews with management, drivers, and tourists, and the use of documents related to company operational standards and government regulations. Furthermore, a SWOT analysis was used to identify strengths, weaknesses, opportunities, and threats. The results show how safety and security are portrayed in the tourism transportation business. Safety and security issues indicate that most tourism transportation companies have made efforts to maintain safety and security, but various shortcomings remain. Identified obstacles include inconsistent fleet maintenance, uneven driver skills, and limited systems for monitoring the safety of goods and passengers. Tourists also expressed anxiety, especially during long-distance or nighttime trips. Strategies to improve safety and security are proposed. The analysis resulted in several strategic proposals, including improving regular driver training, using assistive technology such as GPS and CCTV, developing stricter and more consistent operational standards, strengthening cooperation with police and tourism agencies, and implementing safety education campaigns for tourists.
References
Akasa, P. F. (2021). Implementation of occupational safety and health (K3) in the transportation area of the representative office of the Jasamarga Transjava Toll 3 Regional Division [Undergraduate thesis].
Alamsyah, R. A., Hadining, A. F., & Wahyudin, H. (2021). Implementation of occupational health and safety in AKAP passenger bus transportation activities at Klari Terminal. Scientific Journal of Educational Vehicles, 7(6), 353–356.
Alfiah, I. (2020). Occupational safety and health (K3) analysis using the HIRARC method (hazard identification, risk assessment, and risk control) in the repair and maintenance of DAMRI buses in the Bandung branch [Doctoral dissertation, Bandung High School of Technology].
Ashari, M. L., et al. (2020). Occupational health and safety analysis of welding work in a transportation manufacturing company using the hazard identification risk assessment and risk control (HIRARC) method. Journal of Maritime Technology, 3(2), 12–16.
Bhastary, M. D., & Suwardi, K. (2018). Analysis of the influence of occupational safety and health (K3) and the work environment on employee performance at PT Samudera Perdana. Journal of Management and Finance, 7(1), 47–60.
Della, R. H., et al. (2023). Analysis of safety culture on the level of service of Bakauheni Port ferry transportation services. Journal of Marine Transportation Research, 25(2), 139–151.
Dwiguna, K. Y. (2025). Occupational safety and health (K3) risk analysis at the regulated agent of PT Angkasa Pura Logistik [Doctoral dissertation, Bali Land Transportation Polytechnic].
Giri, K. S. K. (2024). Preparation of standard operating procedures (SOP) for occupational safety and health (K3) using the job safety analysis (JSA) method in the periodic vehicle testing section of the Bogor District Transportation Service [Doctoral dissertation, Bali Land Transportation Polytechnic].
Hadi, A. J., et al. (2023). Factors related to occupational health and safety behavior of public transport drivers in Padangsidimpuan City. Indonesian Health Promotion Publication Media (MPPKI), 6(2), 254–260.
Harywibowo, R. (2022). The effect of preventive maintenance, traffic management, technology and communication support, and operator attention on the OHS performance of truck unit transportation in the mining services company PT XYZ [Doctoral dissertation, Mercu Buana University].
Irawan, Y. G., et al. (2025). Occupational safety and health (K3): Theory and application. PT Sonpedia Publishing Indonesia.
Nisa, U. K., Pardiman, P., & Amin, M. S. (2025). The effect of occupational safety and health (K3) implementation on employee commitment at PO Bus Juragan 99 Trans mediated by job satisfaction. E-JRM: Electronic Journal of Management Research, 14(1), 1226–1238.
Novianus, C., Lakhsmi, B. S., & Inaku, A. H. R. (2023). Analysis of public transportation safety perceptions among urban workers in Jakarta. Indonesian Journal of Physiotherapy and Health, 3(1).
Princess, N. W. (2025). Review of the implementation of the occupational safety and health management system (SMK3) at PT Transportasi Gas Indonesia Regional Office 1 Jambi [Doctoral dissertation, University of Jambi].
Rambe, I. H. (2020). The impact of implementing transportation occupational health and safety programs on internal truck transportation accidents at PT Jakarta International Container Terminal (PT JICT) [Doctoral dissertation, Binawan University].
Ryansyah, M. (2024). The influence of training, motivation, and occupational safety and health (K3) on employee performance at PT Transportasi Global Mandiri Palembang [Doctoral dissertation, Tridinanti University of Palembang].
Safitri, D. M., Septiani, W., Angraeni, A., & Alwinny, S. N. (2020). Improving safety behavior through safety culture in private Transjakarta bus operators. Journal of Industrial Engineering, 10(1), 66–77.
Susilowati, D., Safety, R., & Amalia, C. (n.d.). Journal of Land Transportation Research.
Umar, N., et al. (2021). Training to improve OHS culture in river tourist transportation in Balai Ramang-Ramang, Salenrang Village, Bontoa District, Maros Regency.
