ANANTA BUDHI DANURDARA; RUDY PARLINDUNGAN SIAHAAN; AMMARN SODAWAN. Loyalty the Customer: Profile of Customer Relationship Management (Hotel Case Study In West Bandung, Indonesia). Pusaka : Journal of Tourism, Hospitality, Travel and Business Event, [S. l.], v. 6, n. 1, p. 220–227, 2024. DOI: 10.33649/pusaka.v6i1.285. Disponível em: https://journal.poltekparmakassar.ac.id/index.php/pusaka/article/view/105. Acesso em: 19 nov. 2024.