Article Sidebar

Submitted
Oct 15, 2022
Accepted
Dec 29, 2022
Published
Feb 2, 2023
Download
PDF
Statistic
Read Counter : 81 Download : 74

Main Article Content

Abstract

The functioning of the parts in the organization depends on the human ability in the organization, especially in communication, motivation, and job satisfaction for the direction of achieving employee performance goals. This study aims to test and prove empirically whether communication, motivation,n and job satisfaction have a positive and significant impact on employee performance. This research is quantitative, popular, ion and sam in research areas e all employees of Hotel Harper Perintis By Aston, Makassar with the current population reachesreachingple. The sampling technique in this case uses a saturated sampling technique. This study was analyzed with SPSS 24 software. The results showed that (1) Communication had a positive and significant influence on the performance of Harper Perintis employees by Aston - Makassar; (2) Motivation positively and significantly influence to employee performance of Harper Perintis by Aston - Makassar and (3) Job satisfaction positively and significantly influence to the performance of Harper Perintis employee by Aston - Makassar.

Keywords

Communication Motivation Job Satisfaction Employee Performance.

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

How to Cite
Arimbawa, I. G., Goeliling, A., Ripal, T., Peringga Putra, A. B., & Amin, A. R. (2023). The Effect of Communication, Motivation and Job Satisfaction on Employee Performance: Empirical Study Of Hotel Harper Prints By Aston, Makassar. Pusaka: Journal of Tourism, Hospitality, Travel and Business Event, 5(1), 20-32. https://doi.org/10.33649/pusaka.v5i1.195

References

  1. Akbar Ali and Jahanzaib Haider, 2012, Impact of internal organizational communication on employee job satisfaction - Case of some Pakistani Bank, Global Advanced Research journal of Management and Business Studies, Vol 1(x), pp 038- 044.
  2. Arikunto, 1997, Prosedur Penelitian, Suatu Pendekatan Praktek , Edisi Revisi IV, PT. Rineka Cipta, Jakarta.
  3. Azadeh Taurani, 2002, Effect of Employee Communication and Participation on Employee Job Satisfaction: An Empirical Study in Airline Companies in Iran.
  4. Bovee, Courtland dan Thill, John V, 2002. Komunikasi Bisnis Jilid I, Edisi Ke 6 Versi Indonesia, PT Prenhallin.
  5. Chukwudi Francis Anyim, 2012. Motivation and Employees’ Performance in Public and Private sector in Nigeria, International Journal of Business Administration, Vol 2, no. 1.
  6. Dave Gelder, 2007, ‘Performance Communication Of The Belgian Railway’, Journal Of Communication Management, (Emerald Group Publishing Limited ), Vol 11, no. 2, pp. 170 - 181.
  7. Duwi Priyatno, 2016. SPSS Handbook, Analisis Data & Penyelesaian Kasus-Kasus Statistik, MediaKom, Yogyakarta.
  8. Ghozali, Imam., 2013. Aplikasi Analisis Multivariete Dengan Program SPSS 23, Badan Penerbit Universitas Diponegoro, Semarang.
  9. Flippo, Edwin, 1996. Manajemen Personalia, Edisi keenam, Erlangga.
  10. Forestdale, Luis, 1981, Perspective on Communication, Paperback, Mc Graw Hill.
  11. Garry, Yulk, 2005. Perilaku Organisasi dan Psikologi Personalia, Bina Aksara. Jakarta.
  12. Ghozali, 2001. Analisis Multivariate dengan Program SPSS, Badan Penerbit Universitas Diponegoro, Semarang.
  13. Gibson, 1995. Organisasi, Perilaku, Struktur, Proses Jilid 2, Edisi Kelima, Erlangga, Jakarta
  14. Gomes, Fastino Cardoso,1995, Manajemen Sumber Daya Manusia, Penerbit Andi, Yogyakarta
  15. Gujarati, 1995. Ekonometrika Dasar, Alih bahasa : Sumarsono Zain, Erlangga, Jakarta.
  16. Hariyanti dan Intan Primawestri, 2011, Pengaruh Komunikasi dan Motivasi terhadap Kinerja Perawat dengan Komitmen Organisasi sebagai Variabel Moderating, STIE AUB Surakarta dan Universitas Setia Budi Surakarta.
  17. Hasibuan Malayu, 2007, Manajemen Sumber Daya Manusia, Edisi Revisi, Bumi Aksara, Jakarta.
  18. Irawan Prasetia, 2007, Penelitian kualitatif dan Kuantitatif untuk Ilmu-llmu Sosial, Departemen Ilmu Administrasi UI. Jakarta:
  19. Ivancevich, John, 2001, Human Resource Management. 8 Edition. Mc Graw Hill Company Inc, New York-USA
  20. Jacqueline Mayfield and Milton Mayfield, 2012. The Effect of Leader Motivating Language on Subordinate Performance and Satisfaction, (online), Human Resource Management, Vol 37, No 3 & 4, pp 235 – 248.
  21. Jose, 2007. Effect of Satisfaction with Communication on the Relationship between Individual Job Congruence and Job Performance/ Satisfaction, Journal of Management Development, Vol 26 Iss: 8 pp. 737- 752.
  22. Jules Carriere and Christopher Bourque, 2009. The Effect Of Organizational Communication On Job Satisfaction And Organizational Commitment In A Land Ambulance Service And The Mediating Role Of Communication Satisfaction, Journal of Career Development International, Vol 14, No 1, pp 29- 49.
  23. Kirti Rajhans, 2012. Effective Organizational Communication: a Key to Employee Motivation and Performance, Interscience Management Review, Vol 2, Issue – 2.
  24. Lutheran, F, 2005. Organizational Behavior, 9 Edition, McGraw - Hill Companies, New York.
  25. M. Rahmadi, 2010, Analisis Pengaruh Motivasi,Partisipasi Dan Komunikasi Terhadap Kinerja Karyawan Pada PT Bank Riau Di Kantor Cabang Pasar Pusat Pekanbaru, Fakultas Ekonomi dan Sosial, Universitas Islam Negeri Sultan Syarif Kasim Riau.
  26. Manullang, M, 1998. Dasar-Dasar Manajemen, Galia Indonesia, Jakarta
  27. Mangkunegara, Prabu, 2000. Manajemen Sumber Daya Manusia Perusahaan, PT. Remaja Rosdakarya, Jakarta
  28. Murgolo, Poore, Marie dan Pitt, Leyland, 2001, Intranets And Employee Comunication, PR Behind The Firewall, Journal Of Communication Management, (online), vol 5, no 3 (http:/proquest.umi.com,diakses 2012)
  29. Muhammad, Ami, 2002. Komunikasi Organisasi, Bumi Aksara, Jakarta. Naresh, K.Malhotra, 2005, Riset Pemasaran Pendekatan Terapan, Indeks Kelompok Gramedia, Prentice- Hall.
  30. Neeraj Kumari, 2011, Job Satisfaction of the Employees at the Workplace, European Journal of Business and Management, (online), Vol 2, no. 4,(www.iiste.org).
  31. Nimran .Umar, 1999, Perilaku Organisasi, Surabaya, Citra Media.
  32. Novita, Nita, 2002, Pengaruh Karakteristik Individu, Komunikasi Efektif, dan Kepuasan Kerja terhadap Kinerja Karyawan, (study pada karyawan tetap PT. Tambang Batubara Bukit Asam), Tesis, Malang Program Pascasarjana Universitas Brawijaya
  33. Nupur Chaudhary, 2012. Impact of Employee Motivation on Performance (Productivity) In Private Organization, International Journal of Business Trends and Technology, Vol 2, Issue- 4. Online, Jaringan Komunikasi di Timor Leste dalam www.googlenews.com.Akses tahun 2017.
  34. Palan, R, 2007. Competency Management, Teknik mengimplementasikan Manajemen SDM berbasis Kompetensi untuk Meningkatkan Daya Saing Organisasi, PPM, Jakarta
  35. Purwanto, Djoko, 2003, Komunikasi Bisnis, Edisi, ke 2, Erlangga, Jakarta.
  36. Ridwan, 2007, Metode dan Teknik Penyusunan Tesis, Alfabeta, Bandung.
  37. Rivai, 2005, Manajemen Sumber Daya Manusia, PT. Raja Grafindo Persada, Jakarta.
  38. Robbins, Stephen P, 1998, Perilaku Organisasi Jilid I, Aditya Media, Yogyakarta.
  39. Singarimbun. M dan Effendi. S, 1989, Metode Penelitian Survey, LP3ES, Jakarta.
  40. Sedarmayanti, 2009, Sumber Daya Manusia dan Produktivitas, Mandar Maju, Bandung
  41. Sekaran, Uma, 1992, Research Methods for Business, A Skill Building Approach Canada: Second Edition, John Wiley &Sons Inc.
  42. Simamora, H, 1997, Manajemen Sumber Daya Manusia, FE UI, Jakarta.
  43. Sugiyono. 2012. Metode Penelitian Kuantitatif Kualitatif dan R&D, Alfabeta, Bandung.
  44. Sugiyono, Prof. Dr., 2015. Metode Penelitian Manajemen, Pendekatan Kuantitatif, Kualitatif, Kombinasi (Mixed Methods), Penelitian Tindakan (Action Research), Penelitian Evaluasi, Alfabeta, Bandung.
  45. Sumarno, Alim., 2012. Penelitian Kausalitas Komparatif, Elearning Unesa, Surabaya.
  46. Soeprihanto, John, 1998, Penilaian Kinerja dan Pengembangan Karyawan, BPFE Yogyakarta.
  47. Suprapti, 2002. Penilaian Kinerja dan Pengembangan Organisasi, BPFE, Yogyakarta
  48. Terry., George dan Rue, Leslie W, 1986, Dasar-dasar Manajemen, PT. Bumi Aksara, Jakarta.
  49. Hani, Handoko T, 1996, Manajemen Personalia dan SDM, BPFE, Edisi II Yogyakarta.
  50. Triyana, 2012, Pengaruh Kompensasi, Pendidikan dan Pelatihan, Komunikasi dan Motivasi terhadap Kinerja Karyawan, Fakultas Ekonomi Universitas Indonesia.
  51. Umar Husein, 2002, Riset Sumber Daya Manusia dalam Organisasi, PT. Gramedia Pustaka Utama, Jakarta.
  52. Wibowo, 2007, Manajemen Kinerja, Raja Grafindo Persada, Jakarta.
  53. Widjaja , 2000, Pengantar Ilmu Komunikasi, PT Rineka Cipta, Jakarta.