Main Article Content


This study compares traditional menu promotion efforts' expectations and reality in Pagar Alam, South Sumatra. The focus of attention of food and beverage industry players is customers and competitors. By generating and offering value to their customers, food and beverage industry players can bind a customer, a food and beverage player who has succeeded in presenting superior value. In order to achieve this goal, every industry player must be able to produce and deliver the goods and services desired by consumers, in this case, tourists, according to the needs and desires of these tourists. The data analysis method uses Important Performance Analysis (IPA) on primary data obtained from 83 consumer respondents. The results showed strategies to improve product branding to introduce and improve the specific menu products of natural fences so that tourists more widely knew them. The results showed that labeling was in quadrant D (low expectation and perception values) at an IPA value of 5.40.


Promotion Analysis Traditional Menu Pagar Alam Important Performance Analysis

Article Details

Author Biography

Pelliyezer Karo Karo, Politeknik Pariwisata Palembang

Pelliyezer Karo Karo, ST, MM, CHE
0812 6000 090
Politeknik Pariwisata Palembang

How to Cite
Karo Karo, P., Hamonangan, S., & Setiawan, A. (2022). The Analysis of Traditional Menu Promotion, Case Study: The City of Pagar Alam. Pusaka: Journal of Tourism, Hospitality, Travel and Business Event, 4(2), 124-133.